Thursday, March 29, 2007

Wow! It has been a while since our last post. The past 3 months since launch of the service has been quite an experience. A lot of ups, lot of downs...
We have spent countless hours and restless nights to stabilize the system, provide faster service, fix many bugs within the software, implement client enhancements/requests, respond to support queries, enhance the usability of the service and many more...all for what we believe in: IREMOTEPC :)

We have also launched our very own Remote Support service (https://www.iremotepcsupport.com). This service has been requested by our dear iRemotePC users themselves and we are proud to offer it. The service is tightly integrated with iRemotePC, which means that all iRemotePC users automatically have access to the Remote Support service features without any extra hassles. The Remote Support service allows users to gain control of a client's PC without installing any software on the remote side. The recipient is not required to be an iRemotePCTM user as well! This Remote Support service is perfect for helpdesk/support professionals, training clients remotely or just remotely support your friends or family PCs. You may control any windows PC (95/98/2000/XP/2003/Vista)!

Use iRemotePC for Remote technical help and support

Take a look at iRemotePC Remote Support Service features here: https://www.iremotepcsupport.com/features.html
A 7 step quick start guide: https://www.iremotepcsupport.com/quickstart.html


Many users have reported problems with iRemotePC connections and its ability to traverse through HTTP Proxy servers. We have been enhancing our host and client applications to make it compatible with the proxy servers. The enhancement has been successfully completed and currently in a testing phase. iRemotePC will support HTTP Proxy Server and SOCKS4/5 proxy servers as well. Our compilation engineers should roll the next version (which includes proxy-support) between the 1st - 2nd week of April 2007, hopefully sooner...we will make a post on this blog of the release in any case.

I would like to sincerely thank all our iRemotePC users who have been with us throughout this experience and who have newly joined us. We hope we receive your support moving forward as well. We plan to send out an email to all our members after the release of the next version of the software!

Yours Truly,
iRemotePC Team

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